UPDATE (as of 06-05-19): We've recently been informed that Admins are only able to add new users but unable to edit them. For now, to add your verified emails to your sites, please send a ticket with this form filled out:

Site URL:

Email Address:

Username:

First Name:

Last Name:

Nickname (will serve as display name on your customers inbox):

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Once you have your custom email verified, you need to add that email as a user before it can be used as a sender for your marketing emails.

Go to Users > Add New. 

Scroll down to Add New User. Input the username and your custom verified email in the email field. 

Set the Role to Administrator and check Skip Confirmation Email.

Click Add New User. 

After adding the email, we have to set the Sender Nickname so that your email shows up properly on your customer's inbox.

Go to User > All Users.

Click the newly added user to edit it.

Under Name, fill out First Name, Last Name, and Nickname. After filling these fields out, new entries will be added to Display name publicly as.

Choose from the drop-down the name you wish to appear in your customer's mailbox.

Click on Update Profile to save your changes.